Please note that our products are NCNR (Non-Cancelable, Non-Returnable). Returns will only be accepted in the case of defective items.

Return Eligibility

• • • Returns must be requested within 7 days from the date of receipt.

    • Items must be accompanied by a detailed laboratory report indicating the damage.

    • Only defective items are eligible for return.

Return Process

1. 1. 1. Contact our customer support team at [email protected] to initiate a return request. Please provide your order number, the reason for the return, and the laboratory report.

      2. Once your return request is approved, you will receive instructions on how to return the item(s) to us.

      3. Please ensure that the returned items are securely packaged to avoid any damage during transit.

Refunds

• • • Approved refunds will be processed within 10 business days, and a credit will automatically be applied to your original method of payment.

Shipping Costs

• • • Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.

    • Original shipping charges are non-refundable.

Non-Returnable Items

• • • Custom orders, opened components, or items damaged due to improper handling are not eligible for return.